Monthly Archives: February 2019

This year’s Passenger Experience Conference will define the future of the passenger experience industry

The Passenger Experience Conference opens Passenger Experience Week in April with a full line-up of industry experts Senior strategists from airlines, cruise, rail and across the industry supply chain will come together on 1 April 2019 to discuss the latest trends and future of passenger experience at this year’s Passenger Experience Conference at the Hamburg […]

ANA and Toyota Industries to Test Japan’s First Autonomous Towing Tractors

The autonomous towing tractors are the first of their kind in Japan with the advanced tractors being tested for two weeks at the end of March 2019 at Saga Airport. Toyota Industries Corporation, the world’s No.1* manufacturer of lift trucks by market share, and All Nippon Airways (ANA), Japan’s largest and 5-star airline for six […]

Budapest Airport honours AirBridgeCargo Airlines for its significant contribution to growth

AirBridgeCargo Airlines (ABC) has been named ‘Best Performing Newcomer Full-freighter Cargo Airline’ in the BUD Annual Awards at a gala dinner in the Hungarian capital to honour airlines, service providers and retailers which have made the most significant contributions to Budapest Airport’s growth. Budapest Airport management hosted more than 300 guests at the event to […]

British Airways Announces its Latest Initiative to Enhance Customer Service

As part of its £6.5bn investment for customers, British Airways has launched a new section of its ba.com website to help customers change their bookings and find out more about their consumer rights if their journey doesn’t go to plan. Carrying around 125,000 customers on up to 800 flights every day, the vast majority of […]

Embraer Signs Pool Program Contract to Support Germany’s WDL Aviation E190s fleet

Embraer and WDL Aviation GmbH, a German charter and ACMI airline headquartered at Cologne Bonn Airport and part of the Zeitfracht logistics group, have signed an agreement on a Flight Hour Pool Program to support the airline’s recently leased fleet of four used E190s. WDL, which becomes a new Embraer E-Jet family customer in 2019, […]

Delta’s A220s take to the skies for first customer flights

Delta’s A220 has made its official debut — a moment years in the making for customers and employees across the airline. In the early hours this morning, Delta flight 744 pushed back from the gate at New York’s LaGuardia airport carrying customers for the first time on board Delta’s newest narrowbody jet, the state-of-the-art A220-100. Terminal […]

Bombardier completes acquisition of Global 7500 aircraft wing program

Bombardier confirmed the completion of the previously announced acquisition of the Global 7500 wing program from Triumph Group Inc on February 6th, 2019. Pursuant to a lease agreement for Triumph’s Red Oak, Texas facility, Bombardier will continue to operate the production line with the employees currently supporting the program. About Bombardier With over 69,500 employees […]

American Airlines and British Airways to Unify Operations at New York’s John F. Kennedy International Airport

American Airlines, British Airways, New York Gov. Andrew Cuomo and the Port Authority of New York and New Jersey (PANYNJ) announced future plans to co-locate their operations in New York’s John F. Kennedy International Airport (JFK) Terminal 8. Moving under the same roof will allow American and British Airways to offer enhanced service between New […]

Marvel Studios’ first female-lead Super Hero Captain Marvel takes to the skies with Alaska Airlines

Ahead of the highly-anticipated release of Marvel Studios’ Captain Marvel on March 8, International Women’s Day, Alaska Airlines unveiled a special-edition plane today, featuring Marvel Studios’ first female Super Hero lead. The Captain Marvel-themed plane was debuted today at Sea-Tac International Airport at a gate celebration for guests flying to Orange County, California. “This new […]

Air France unveils its new La Prairie beauty treatment centre in the New York-JFK lounge

On February 6, 2019, Air France inaugurated its new beauty treatment centre in its terminal 1 lounge at New York-JFK airport, in exclusive partnership with luxury beauty and skincare specialist, la Prairie.  After revamping its dining area in December, the Air France lounge has introduced new attentions dedicated to its customers’ well-being. A moment of […]