Tags: airBaltic

airBaltic partners Cover Genius and introduces an improved travel insurance

Latvian airline airBaltic announces that it has partnered with Cover Genius to introduce an improved travel insurance which passengers can purchase while booking their flight on www.airbaltic.com. Māris Rudens, Head of Loyalty and Partnerships of airBaltic: “We always strive to cater to our passengers every need and to further improve the high level of service provided. […]

airBaltic is the largest air mail carrier in the Baltics in 2021

Latvian airline airBaltic reports that in 2021 it has carried over 640 000 bags of air mail within its network, thus maintaining its status as the largest air mail carrier in the Baltic region. In total, airBaltic handled almost 9 000 tonnes of cargo and mail in 2021. Martin Gauss, Chief Executive Officer of airBaltic: “We provide the […]

airBaltic increases the use of sustainable aviation fuel

Latvian airline airBaltic reports that in 2021 the company has increased the use of sustainable aviation fuel (SAF) by 20% compared to SAF volumes uplifted in 2020. This has been achieved in cooperation with Neste and other fuel providers on the airBaltic network. The collaboration with Neste started recently when airBaltic fuelled the first flight […]

airBaltic celebrates five years of Airbus A220-300 operations

In December 2021, Latvian airline marks a five year anniversary of Airbus A220-300 operations. On December 14, 2016 the first A220-300 commercial flight took place from Riga to Amsterdam. Martin Gauss, Chief Executive Officer of airBaltic: “Airbus A220-300 has transformed our airline. We are now flying the most efficient and greenest fleet, offering a higher […]

airBaltic opens a new base in Tampere

Latvian airline airBaltic announces that as of May 2022 it will open a new base in Tampere, Finland. airBaltic will connect Tampere with six direct flights in addition to continued operations to Riga, Latvia. The announcement was made today during a special press conference in Tampere. Martin Gauss, Chief Executive Officer of airBaltic: “We have been […]

airBaltic takes over passenger handling at Riga Airport

Latvian airline airBaltic announces that as of late November 2021 it has started to perform its passenger handling and flight coordinator duties at Riga Airport with its own staff. Martin Gauss, Chief Executive Officer of airBaltic: “During the crisis airBaltic is successfully revising its products and service to focus on delivering the core brand values, […]

airBaltic visits Expo 2020 Dubai

Today Latvian airline airBaltic begins its participation in the Expo 2020 taking place in Dubai, United Arab Emirates representing Latvia. airBaltic will also take part in the National Day of Latvia on November 27th at the Latvian Pavilion together with the official delegation led by the President of the Republic of Latvia. Martin Gauss, Chief […]

airBaltic introduces digital post flight reports for ground handling

Latvian airline airBaltic has recently introduced a new sustainability project, developing a digital post flight report solution that airBaltic ground handling employees can access on their mobile devices. Martin Gauss, Chief Executive Officer of airBaltic: “We started our shift to digital documentation already in 2014, when we introduced iPads for our pilots and later cabin […]

airBaltic introduces Customer Service Commitment

Latvian airline airBaltic announces that as of August 2021 it has published the new Customer Service Commitment. The introduction of the commitment is another step to develop and improve airBaltic customer service. Martin Gauss, Chief Executive Officer of airBaltic: “As a company driven by delivering excellent service, we are constantly gathering insights about our customers […]